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F. A . QFrequently asked Questions

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Phone Support

Experienced technical staff is ready to solve any questions about our products.

Call us

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Ticket Support System

Customer Support & Customer Support Center based on requests 24/7/365

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eMail Support

Contact us for any questions regarding our services or our products.

Send mail

 

  • What is the power and price differences between eShop and a physical store? +

    Usually our e-shop follows the price list of our store, nevertheless there is a possibility that eshop offers are only available for online purchase rather than shop, with the exception of the purchase from the online store and receipt from the physical store

  • What is our refund policy? +

    The company reserves the right not to, as a general rule, make refunds except in exceptional circumstances. The amount is credited for a future purchase.

  • What payments methods do we accept? +

    Our payment methods are:

    • Cash
    • Cash On Delivery
    • Tramsfer/Deposit to Account
    • All Credit Cards (through Paypal)
    • Paypal
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